FAQ
Usual questions
from our patients
- Do I need a doctor’s referral to see a physiotherapist?
- What should I bring to my first appointment?
- What can I expect during my first session?
- How long is a physiotherapy session?
- Do you accept medical aid?
- How many sessions will I need?
No referral is needed – patients can book directly with us. However, some medical aids may require one for reimbursement.
Please bring your ID, medical aid details (if applicable), and any relevant scans, reports, or referral letters.
Your physiotherapist will conduct a thorough assessment, discuss your symptoms, and begin treatment or design a personalised treatment plan.
Sessions typically last between 30 to 60 minutes, depending on the condition and treatment required.
Yes, we work with most major medical aids. Please confirm with reception when booking.
The number of sessions varies depending on your condition, response to treatment, and personal goals. Your physiotherapist will discuss this with you after your initial assessment.
Contact Us: 064 029 9597
Ready to Book? We’re Here to Help. Reach out to our friendly receptionist, Danielle, to schedule your appointment or ask any questions.
You can also email Odette directly at odette@kokstadphysio.co.za. We look forward to welcoming you to Kokstad Physiotherapy – where your recovery is our priority.